Hello All,
Thanks for all your comments on my tale of woe yesterday. My first item for today's Three on Thursday is...Verizon...
- Yesterday when I got home I poured a glass of wine and then picked up the phone and called Verizon. And…I got GOOD customer service!! The person who answered the phone actually spoke English (with a Long Island accent, but that’s one I understand – LOL). My empty box to ship back the cable box had never been ordered, so he took care of ordering that making sure the box would be large enough to accommodate both the cable box and the old router. The gentleman was very apologetic about everything and gave us a one-time credit since we had such trouble. Now, of course, the box hasn’t arrived yet and probably won’t for 5 days (for which he again apologized), but I am hopeful that everything has been resolved. I had more wine to celebrate!
- Fletch went out yesterday and got our Christmas tree. We plan to bring it into the house either Friday or Saturday morning…let it sit a bit and then put the lights on by Saturday night. Colin and Mailing will be over Sunday for dinner and will help us put the ornaments on. Monday (the 11th) is Colin’s birthday and when he was little we always decorated our tree on his birthday, so I’m looking forward to this little bit of tradition.
- Like Carole. I have started to think of one word for 2018. I haven’t make a final decision yet, but have some ideas. Is anyone else doing this? I don’t join the workshop, but I have liked having one word to focus on during the year.
We are
almost at the weekend!!
Glad you finally have some resolution to your Verizon problems.
ReplyDeleteI think I have my word for 2018. We can discuss our words the next time we get together.
I'm thrilled that your Verizon issue is nearly resolved and that you spoke to a good Customer Service representative.
ReplyDeleteHow fun to have a tradition of decorating your tree. Savor those moments and the memories.
Just hearing that a good customer service person actually exists gives me hope! And I love that you're carrying on your tree decorating tradition with Colin. Wishing him a very Happy Birthday and all of you a fun tree decorating!
ReplyDeleteI guess it depends on the person and where your call is routed to. You were lucky in the end! I can't stand the taste of any type of alcohol, chocolate is my go-to! Or ice cream. Maybe cake. Chocolate cake with vanilla ice cream and chocolate sauce. That should cover it.
ReplyDeleteHooray! And hooray for wine!
ReplyDeleteI usually do one word on my own, rather than formally signing up. I'm having a hard time this year, so I hope I can find one that will be meaningful.
So glad your Verizon experience (Part II) was a good one -- AND that you got some more wine! ;-) What a wonderful tradition -- to decorate the tree on Colin's birthday. Enjoy! And I've done One Little Word for 7 years now -- and plan to sign on for year 8! I do sign on with Ali Edwards' program, but I tend not to do the projects. (I just like the monthly check-ins and reminders). I've already decided on my word for this year . . .
ReplyDeleteYay for winning the Verizon war! One good person can make all the difference.
ReplyDeleteI am doing one little word. I have done it for years and this year I am going to join the workshop. I have been inspired by HOnore's workshops and decided to join in the fun.
ReplyDeleteCan't wait to see your tree all trimmed up!
ReplyDeleteWhat a delightful post - glad things are looking up!! I have chosen a word/taken Ali's class for the past many years - it's been a wonderful experience, but I'm not planning to participate next year. I might choose a word... still TBD!
ReplyDeleteI'm glad for you! I found a number for verizon cust. service and I wrote it down for next time-she was intelligent, funny and helpful-wow! We now have phone service again! Amazing what the right person can do! Have fun with the tree. I don't make new year resolutions but the idea of a word intrigues me....
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